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How Returns Work

A simple, 4-step process to send something back.

1

Request a Return

Log into My Account → Orders and select "Request Return" within 30 days of delivery.

2

Pack Your Item

Place the item in its original packaging with all tags and accessories included.

3

Ship It Back

Use the prepaid return label we email you, or drop it at any partner carrier location.

4

Get Refunded

Once received and inspected, your refund or exchange is processed within 5–7 business days.

Eligible for Return

  • Unused items in original packaging
  • Returned within 30 days of delivery
  • Defective or damaged items (any time within warranty)

Not Eligible for Return

  • Personal care and hygiene products (opened)
  • Items marked "Final Sale"
  • Gift cards

Ready to start a return?

Go to My Account

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